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Privacy Policy

Effective Date: 08/22/2025
Last Updated: 08/22/2025

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Sunburst Coaching & Consulting, LLC (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.sunburstcoachingconsulting.com], use our services, or interact with us in any other way. By using our website or services, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following categories of personal information:

Information You Provide Directly

  • Name, email address, phone number, and mailing address.

  • Payment and billing information (processed securely through third-party providers).

  • Information you submit via forms, questionnaires, or when booking sessions (e.g., Calendly, Wix, or other scheduling tools).

  • Information shared during coaching sessions or communications.

Information Collected Automatically

  • IP address, browser type, operating system, and device identifiers.

  • Usage data (pages viewed, time on site, clicks, referral source).

  • Cookies, pixels, and similar tracking technologies (see Section 8).

Sensitive Information

We do not require or process sensitive personal data unless voluntarily provided (e.g., health, wellness, or lifestyle details you may share during coaching).

 

2. How We Use Your Information

We process your personal information for the following purposes:

  • To provide, personalize, and improve our coaching services.

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  • To process payments and manage billing.

  • To send confirmations, updates, reminders, and administrative messages.

  • To communicate marketing offers, newsletters, or promotional content (with your consent where required).

  • To analyze website usage and improve functionality.

  • To comply with legal obligations and enforce our terms.

 

3. Legal Basis for Processing (GDPR & International Compliance)

If you are located in the European Economic Area (EEA), the United Kingdom (UK), or other jurisdictions requiring a legal basis for processing, we rely on:

  • Consent (e.g., newsletter subscriptions).

  • Contractual necessity (e.g., providing paid coaching services).

  • Legitimate interests (e.g., improving services, preventing fraud).

  • Legal compliance (e.g., tax and accounting obligations).

 

4. How We Share Your Information

We do not sell your personal information. We may share your data with:

  • Service providers: Payment processors, email marketing platforms, scheduling tools, web hosting providers.

  • Legal authorities: When required by law or in response to lawful requests.

  • Business transfers: In case of a merger, acquisition, or sale of company assets.

 

5. International Data Transfers

Your information may be transferred to and stored in countries outside your residence, including the United States. We ensure such transfers comply with applicable data protection laws, using safeguards such as the EU Standard Contractual Clauses (SCCs) where applicable.

 

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Right to Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Correct inaccurate or incomplete information.

  • Right to Erasure (“Right to be Forgotten”): Request deletion of your data.

  • Right to Restrict Processing: Limit how we use your data.

  • Right to Data Portability: Obtain your data in a structured, machine-readable format.

  • Right to Object: Opt out of direct marketing or other processing.

  • California Residents (CCPA/CPRA): Right to know, delete, and opt out of sale/sharing of personal information.

  • Marketing Opt-Out: You may unsubscribe from marketing emails at any time.

To exercise these rights, please contact us (see Section 11).

 

7. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, or as required by law (e.g., financial records). Coaching session notes are retained only with client consent and for the agreed purpose.

 

8. Cookies & Tracking Technologies

We use cookies, beacons, and similar tools to:

  • Improve site performance and analytics.

  • Enable functionality (e.g., remembering preferences).

  • Support marketing campaigns and advertising (with consent where required).

You can manage cookies in your browser settings. EU/EEA and UK users will see a cookie consent banner as required by law.

 

9. Security of Your Information

We implement reasonable technical, administrative, and physical safeguards to protect your personal data. However, no system is 100% secure, and we cannot guarantee absolute security.

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10. Children’s Privacy

Our services are not directed to children under 16 (or under 13 in the U.S.). We do not knowingly collect data from minors. If we discover such data has been provided, we will delete it promptly.

 

11. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us:

 

Sunburst Coaching & Consulting, LLC

K. Todd Houston, Ph.D.

Owner & Strategic Life Coach
Email: todd@sunburstcoachingconsulting.com
Mailing: 166 Topsail Drive, Medina, Ohio, 44256 (United States)
Phone: (330) 903-0049

 

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The updated policy will be posted with the “Last Updated” date at the top.

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